The Lunchbreak Show
By Danny Davis on Thursday, July 26th, 2007Back in June, NBC’s dotcomedy.com launched The Lunch Break Show, a new diversion for those of us that eat at our desk to save time during the day. Arby’s was the sole sponsor and the site is plastered with Arby’s branding and links to their TV commercials. Although it seems to have hit the news release channels back in June, I only recently stumbled across it and found it interesting enough to share the links and some thoughts for any of you who might have missed it the first time around.
The Concept:
The top of the original press release states quite obviously where the idea came from: “According to a recent survey by Kelton Research, nearly 60 percent of office workers in the U.S. spend their lunch breaks at their desks looking for distractions.”
So, it seems that NBC and Arby’s decided to go after this target market by throwing together a 30-minute collection of short segments taken from the previous day’s comedy shows on NBC and inviting office workers to ‘tune in’ between 12:00pm and 2:00 pm to watch the show while eating lunch at their desk.
The Experience:
Open http://www.thelunchbreakshow.com/ in a browser outside the time of 12:00pm - 2:00pm and you will see a page that explains quickly what the show is about and a form to register for email alerts each day before the show begins that only requires a Zip Code and an Email. There is also a countdown to the next show.
Open http://www.thelunchbreakshow.com/ in a browser between 12:00pm - 2:00pm and you will see the video which loops through the 30 minute segment repeatedly, along with a funny little PANIC button.
Thoughts:
I love the idea, it got me interested enough to try it out, but I had some problems with the experience.
Design - I enjoyed the website design and loved the funny little Panic button that pops-up a screen with numbers and lines all over it to make it look like you are doing something important.
Email Reminder - The email comes at 9:30am for me, and there is no way that is going to help me remember the show at lunch. It is buried in my email by that time, and I have to consciously think about the show and go and dig up the email to find the link. (If I haven’t bookmarked or tagged it already)
The Video – The video has some great spots in it each day, and I can always find something to chuckle at. However, you can’t pause it, rewind it, or skip ahead. Here comes the rub. I get what they are trying to do. However, I find it hard to believe that the same people who are clicking around online for entertainment at lunch can’t pause and rewind TV at home with some sort of DVR. I found it very frustrating. A colleague came up to me and asked a question during the show, and I missed something I wanted to hear, and couldn’t pause it or rewind it and I wasn’t about to wait another 30 minutes to catch that segment again.
So to wrap things up, I enjoyed the website and the video, but ultimately got turned off by the lack of ability to interact with the video. I wonder what their drop-off statistics look like because it feels as if they missed the mark a bit on how their demographic would want to interact with the site once they actually got there.
Links:
- To give credit where credit is due, I stumbled across it here at MediaPost in an article that gives a few facts about the campaign.
- The original press release
- Lunch Break Show FAQ












Interesting. The idea of capitalizing on someone working from their desk is clever, but I agree, it seems they missed the mark a bit. For one thing, what if I eat at 11:30? What if I’m on the west coast and I eat at 12:00 (which is 3:00pm EST)? They also don’t explain why they need your zip code, which is a big usability problem. I’m sure they need it so they can measure if restaurants in that area are getting more foot traffic but you gotta tell people why.
But I think the big miss is they don’t try to get you into an Arby’s directly. Branding is great but let’s think deeper. Why not have exclusive content that you can get by putting in the code that comes on your Arby’s bag or wrapper? Or allow me to pause/rewind/etc if I enter in the code? And I wonder if their bags are suggesting you go to this site - if not that’s a big miss. And this would be the perfect application for a desktop widget, one that could alert you when the show is about to start, for instance.
The lunchbreak show is a great concept that is bound to be repeated by a number of online content providers. Advertisers have strugged for years to get in front of prospective buyers while they are sitting at work staring at a computer screen.
-4MySales