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Scalping for Commercials?

By Dan Dooley on Thursday, December 20th, 2007

If you’re a sports or music enthusiast, you’ve no doubt done the “help 2” before: strolling outside an arena or stadium holding up a couple of fingers to attract scalpers – or secondary market entrepreneurs, onsite re-sellers, etc. - who may have the goods you need.

Inevitably, the tickets they’re offering will be above face value - partly a marginal surcharge to cover their legal risk, and partly because ticket prices are set artificially low. Now, prices are synthetically low for a few reasons – unknown demand, to keep the stadium packed for a better overall experience (and to massage the artist’s ego, sell more beer, et al.), and to ensure access for the regular guy, Joe Mullet Headed Face Painter.

Ironically, and against the recommendation of almost every economist alive, scalping is for the most part illegal or dis-encouraged.

But the web has changed all of that – secondary ticket markets are a fruitful utility linking seat to potential fanny and identifying what the market really can bare. In fact, the NFL is exploring a possible relationship with one of the more popular online ticket resale exchanges, and some conventional thinking is that this will completely democratize the ticket buying process, at once identifying a market’s strike price and eventually freezing out the most loyal but more shallow-pocketed Fan.

But, what if we had this type of market with commercial media – a real time auction linking marketer to consumer? Well, probably two things immediately: 1) costs would sky-rocket, and 2) then they would plummet. Probably overnight.

Initially, artificial demand would propel media buying concerns (who currently over estimate the demand anyway, thus the Upfront) to pay way too much for the premium – probably even remnant - inventory. “Disposable” content, like reality shows and sports – where you pretty much have to see them when they occur – will make the quickest gains, and the crappy shows we all complain about will get the scraps. The actual demand would quickly be exposed, and costs would sink.

But, what would it be exposing – a true market for eyeballs, or a true market for the pockets connected to those eyeballs? Or even better, a true market for the value of the engagement? Broadcast has had it both ways: selling both general volume and/or particular audience qualities simultaneously and often contradictorily (MTV has been positioning itself recently with an engagement play, to some chuckles, but trying none the less) .

Some major marketers for years have been asking for an open market to traditional ad space inventory, but no one can agree on the product value: the cost to create the content + “what”? Of course, “what”ever someone is willing to pay – but this only works if the market is relatively transparent (and another reason no one thinks the writer’s strike will end anytime soon).

Mostly through ad networks and search models (Google even played, without effect, with an open auction model for print space), web advertising is creeping into the democratization of other kinds of media, at least creating a model for how inventory can be arbitraged.

Just something to keep in mind: Small marketers (the Joe Mullet Headed Face Painters) may be left out in the cold, even with a clearer cost structure and lower entry point; content will generally improve at the high end, sink lower at the bottom end; more “disposable” content will flood the market (until the production companies realize how much they’re giving up in lost syndication cash) and a third market will - and has already started to - open up: even more valuable inventories created by individuals themselves and their self-managed content networks.

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