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Ultramobile Computing, Web Applications, and the Future of Product Delivery

By Summers Pittman on Thursday, February 21st, 2008

I am a fan of biking, just ask any of my coworkers who have had the pleasure of seeing me haul into the office after a nice jaunt. I am also a application developer and web addict. Given the ubiquity of cheap wi-fi, the pleasure of not having to park or follow most traffic laws, and an investment in a laptop which weighs 3 pounds and has a 5 hour battery life, I tend to do a lot of work on the trail.

This has lead to an interesting problem. Most of my job is creating web applications which fail when you do not have any internet access. Now not being able to check my email when I am on the side of Stone Mountain may not be a problem, but not being able to update my spreadsheets, compose mail, or save my changes to the next great American novel is.

Many sites do not see the need for dealing with intermittent connectivity and instead take an all or nothing approach. Things are changing, needs are changing, and this attitude should change. Over the past few years there have been several technologies developed and proposed which mitigate these issues.

One that I have worked with is the Dojo Storage API. This API is a part of the Dojo project, an open source Javascript library. It provides wrappers for Adobe Flash’s shared object functionality which means that I can write Javascript code which will call Flash and save data to the user’s machine even if I am not online.

There are a few downsides to using the Dojo Storage API. First, a user must have Flash installed and must not have disabled shared objects. This is not a very large concern because of the large userbase of flash, however; Apple’s iPhone does not have a version of Flash and is not capable of using this API. Secondly, this API is part of the Dojo Offline SDK which has not had a stable release.

Of course this is still a far cry from an official, supported, implemented standard such as ones being proposed by the W3C (and subsequently ignored by Microsoft, Apple, Opera, Mozilla or bascially whoever DIDN’T propose the standard), but it offers a general step in the right direction.

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What makes a successful viral video other than including Michael Cera?

By Jeff Hilimire on Wednesday, February 20th, 2008

Everyone is trying to figure out online video these days.  We know that every day more and more people are turning to the web to view content that they used to get from their television.  Look no further than the once popular TV show, “America’s Funniest Home Videos”.  Today that’s called YouTube.  And most of the popular TV shows today are broadcasting their episodes on their websites soon after the episode runs on TV.

I recently found two blog posts / articles that talk about how to get online video right.  The first is by YouTube Celebrity (he probably hates me calling him that), Kevin Nalts.  If you missed it, Nalts recently pranked us at Spunlogic and you can see it on YouTube (of course).

In his recent blog post entitled, “The Marketer’s Cheat Sheet to Viral Video” (which, if you are at all interested in viral video and how it should work with marketing, you should subscribe to his blog), he goes through eight steps to making a successful viral video.  This post is a must read for any marketer trying to figure this not-so-new medium out.

Taking a different tact on the online video space, Esquire magazine has an article that talks about the qualities that make a successful webisode.  I had to post about this article because it talks about Michael Cera, which gives me yet another opportunity to mention that Arrested Development is the greatest show of all time.

And if you haven’t checked it out yet, take a look at Clark and Michael (pic above).  Excellent example of what a webisodic show should be and yet another Cera masterpiece.  He’s the really cool looking guy on the right.

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What is Love?

By Bree Beebe on Monday, February 18th, 2008

A couple of my friends and myself got together on Valentine’s Day, and started asking the age old question … What is Love? Really.

Vday Vidd

Ok. Maybe not. But I love Jib Jab and it has gotten a lot easier to use. You should all check it out!

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Taking Presidential Candidates at Their Word

By Jay Jhun on Tuesday, February 5th, 2008

Maybe it’s just me (I doubt it), but as concerned as I might be about the outcome of the 2008 Presidential election, I don’t think I have the mental, emotional or intestinal fortitude to sit through hours upon hours of televised speeches and media coverage to keep on top of what the candidates are saying. I would love to see a ‘CliffsNotes‘ version of all the speeches.

Soon after President George W. Bush’s final State of the Union speech, our VP of Client Services, Shannon Delaney, shared a link to a tag cloud that was based upon the transcript:
State of the Union Tag Cloud

At a glance, you would conceivably be able to see what the gist of the speech was. If you believe that the most important issue in any given speech gets the most play, you would expect to see words associated with that issue stand out in the tag cloud.

After seeing this tag cloud, I wondered whether a tag cloud could help track each candidate’s position statements on a variety of issues across multiple speeches over the course of the campaign.

Better yet, wouldn’t it be impossibly too simple and cool if we could slap all the transcripts of all the speeches made by one candidate, run it through a tag cloud utility and … PRESTO … see what each candidate is consistently saying at a glance.

I realize that a tag cloud doesn’t do everything for you in preparation for an election, but I would hope, even in this wondrous age of information and technology, to take a candidate at their word.

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Industry Predictions for 2008 (A Top 7 with Bonus 8)

By Dan Dooley on Friday, January 4th, 2008

With great regard for Jeff’s annoyance of top ten lists, instead of a list of what I think will become major marketing and media trends for the coming 12-18 months, these are the things I will be keeping a running interest in (in no particular order):

1) Genomic Marketing: With tests for genetic ancestry and inheritances hitting the market for under $1,000, expect more consumers to take the bait. This will initially affect marketing spaces by way of the bioproduct’s complexity and the need for the industry to educate consumers and their doctors about genetic predictabilities and phenotype interactions (we’re already seeing the results of the PR push). Secondarily, and most importantly, when more consumers are armed with their genetic predispositions we should expect marketers to respond by introducing products and campaigns that speak to your DNA and not your preferences, your fears instead of your aspirations. Good times.

2) The end of the “Celebutard” glut: After a year in which users not only passively watched but became de-facto participants in the complete self destruction of Britney and company, I have a gloomy sense that one of these narratives of posturing will end very, very tragically. During an election year, when voters will be asked to reflect on what it means to build a great society, the TMZs and In-Touch Magazines of the world will watch their audience slowly disappear. Hasselhoff will emerge as the proverbial nuclear roach.

3) Neuroscientific Retailing: From AdAge’s 2008 predictions

Going beyond traditional focus groups and consumer surveys, market research will embrace scientific approaches that literally tap consumers’ brains to learn how they neurologically respond to commercial messages and make brand choices The Four A’s and ARF have begun researching this topic in earnest with an intensive study, “On the Road to a New Effectiveness Model.” In 2008 we will start to see practical applications of these insights as advertisers and shops begin to truly understand engagement.

I agree, especially within the context of Spun’s own growth in behavioral insights and some of the functional magnetic resonance imaging techniques being used on the campaign trail, but think the real gains will be on the shelves.

The major retailers have been way ahead of their manufacturing peers and suppliers when it comes to understanding what drives category growth through their channels - from packaging and traffic patterns to narrowcasting media in-store and “retailtainment” positions. Expect to see (but maybe not hear about) shifts in the grocery and big box landscapes to reflect learnings from the neurosciences as well as continued growth of boutique retail environments geared toward the particular behaviors of discrete populations. And expect to be surprised by how much the back of your receipt knows about you.

4) The web will find its narrative voice: In what is currently still a very clinical medium, the well crafted turn of verse will begin to find its way onto websites and into interactive advertising. With thousands of Hollywood hacks flooding the market with words looking for pages (and no end to the strike in sight), brand story arcs will begin to take shape, and consumer engagement will not only be task driven, but plot driven. Gorilla playing the drums for chocolate – Ok. How about a Gorilla who has to keep playing the drums or else his Gorilla gal pal gets dumped into a vat of hot banana pudding… stay tuned (and sponsored by BENGAY®).

5) BOOMERvision!: Marketers have increasingly recognized the power of the Boomer generation’s income and impact – now they will start to segment and speak to it. Today, 50+ American adults represent 38% of the population, exploding to 47% by 2020, and control upwards of 70% of the nation’s wealth and half of all consumer spending. From “Leading Edgers” to those “Ready to Launch”, marketers will begin to understand the unique passion points of those born on the cusp of the boom versus those later on, the subtle differences between those who still have kids in the household to the empty nesters. Most agency and media pros, on the other hand, will not.

6) Green Fiends: This is already being covered ad nauseam in the trades, but companies that preach environmental consciousness better be really self-aware. Not only will consumers collectively call their bluff (and expensively flood their customer call centers), so will our elected officials, their competitors and their partners. In the end, many marketers will realize that grubby granola ground hippies don’t buy antiperspirants or luxury automobiles anyway. (Just kidding). And that capital sustainability is sometimes counterintuitive to environmental sustainability. (Not Kidding).

7) Election Rejection: Interactive marketing professionals will concentrate more during this election on topics that in no way impact their lives (insert that subject here), but will have no idea where the candidates stand on the most important topic to our field: net neutrality.

And finally, speaking of elections…

8) Real Beauty elected in landslide: After wasting months of meaningless grey matter over what the Mitchell report really means, the electorate will turn out in record numbers to select the winner of Dove’s campaign for real beauty:

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Happy New Year!

By Jeff Hilimire on Thursday, January 3rd, 2008

If you’re like me, you can’t believe that its already 2008, your vacation wasn’t long enough and its way too cold outside right now. I mean way. The water bottle in my car was frozen this morning. That’s cold.

But if you’re also like me, you spent some of the down time this holiday season catching up on your reading, particularly all of those sites you’ve subscribed to that are just so hard to keep up with during the working day.

And one thing that I get quickly tired of is all of the predictions that marketing sites think they have to make for the new year. Inevitably every year its the same thing, “Mobile will be huge”, “Online Advertising is going to grow”, “Britney’s going to back to rehab”, stuff like that. We know all that.

But there was one recap post I really thought was useful. TechCrunch threw a post up on December 31st entitled, “Most bookmarked TechCrunch posts of 2007“. It’s a great list of what ‘we the people’ thought were the best TechCrunch articles of last year. Check it out.

Oh and if you have any really interesting Resolution’s this year, I’d love to hear them.

Happy New Year :)

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Internet access on flights…and I’m supposed to be impressed

By Jeff Hilimire on Sunday, December 9th, 2007

Several airlines have announced that they will soon begin offering in-flight web access, according to the New York Times (and Adotas).  JetBlue looks like they’ll start by offering email and instant messaging.  More airlines will follow, including Virgin, American and Alaskan.

The fact that its taken this long for us to have internet access while flying is absurd, so I’m not exactly jumping for joy at this news.  The airlines seem to be stuck about 10 - 15 years behind the rest of the world.  We can put a man on the moon but I can’t listen to my iPod on take off.  You’ve got to be kidding me with that.  A few other things I’d like the airlines to work on while they try to give me email in-flight:

* How about letting me recline my chair to what almost would constitute as a normal posture while we take off and land?  Instead I have to actually lean forward until we’re in the air.  Makes sense.

* When I walk up and try to buy a ticket for a flight that leaves in 2 hours, do you really have to charge me 8 times the original price?  Do people really pay that?  Isn’t it better to fill the seat or are you hoping that 1 out of 7 people take that deal?  (This has only happened to me at a time when they lost my original booking…customer service isn’t exactly a high priority at some of these airlines).
* How about having more than 12 pillows and blankets on board?  Oh, and don’t give me those unsealed nasty blankets, that’s disgusting.  Sealed only please.

* And everyone has made fun of the peanut bags but seriously, the last time I flew I counted eight and a half peanuts in the bag.  At least the stewardess gave me two bags.  17 peanuts really hit the spot.

Ok, so I’ve been traveling a lot and just waiting for a reason to rail on the airlines.  Luckily this amazing news about in-flight web access gave me the opening.  I’ll enjoy that for the 18 minutes that they actually let me use my laptop in the air.

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Help. Beyonce is Upgrading my Headache … to a Migraine.

By Dan Dooley on Friday, December 7th, 2007

Look, I’m as big a fan of the head fake shimmy to scallywag, foot shuffle back to head fake shimmy as the next guy, and love ironic jewelry that says something even more ironically specific when the jewelry is eaten, but I will not be upgrading to Direct TV’s HD offering - thank you very much, Beyonce.

 

In one of the most preposterous TV commercials of all time (I originally thought it was a parody of some kind), our luminary is starring in a music video that is going swimmingly, just beautifully, until she’s reminded that she’s actually hawking Direct TV, and desperately needs to upgrade me to a $29.99 HD package. But she doesn’t stop the video part, just injects the commercial part, or is it the other way around. I’m so confused.

But, then the mouthful of her gold “upgrade” medallion cleared it all up for me. However, the thing is, I’d much rather have the “upgrade” necklace than the Direct TV upgrade.  All I can find, though, is a necklace with Beyonce herself on it, not the actual “Upgrade” necklace that would match my “With a 2-yr service agreement” bracelet, and “After mail-in rebate” anklet.

All kidding aside, this piece of advertising, and the hideously frequent volume of its showing, is really why the average consumer gets turned off by our trade, and why smart strategy is increasingly moving toward actual and resonant consumer insights driving brand gains. What could possibly be the core insight here? That Beyonce is an expert on High Definition television? Or that she really believes that $29.99 is the optimum price point for 75 of the hottest HD channels…

No, what we have here is the classic “music to sell stuff to” theorem, wherein a marketing exec, typically on the client side (but not always), heard the song or saw Beyonce’s video, and said, “You know, it has the word ‘upgrade’ in it, and people know who Beyonce is, and we can cover the cost of her talent fee by simply cutting up the music video with some VO about the offer…, as long as we run 1,200 GRPs a week during the holidays, man this stuff is going to sell itself”.

So in honor of one of the most ungainly, clumsy and annoying commercials ever to air under the “music to sell stuff to” theory, what other gems have gone untapped? Please submit your idea for a song that ‘totally’ needs to be paired with a product; example:

+

=

profits …

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Facebook Advertising: Who’s Mad?

By Stephanie Critchfield on Tuesday, November 13th, 2007

I read yesterday’s MediaPost article about Facebook and MySpace’s new ad platforms. A couple of advocacy groups (Center for Digital Democracy and the U.S. Public Interest Research Groups) protested these marketing plans to the FTC yesterday. These groups are actually quite large and influential; the U.S. PIRG has a number of interests, including the environment, transportation and health care, in addition to media and internet reform.

So, for those of you who haven’t heard about Facebook’s new ad plaform, it’s really simple - advertisers will be able to deliver their marketing messages to users based on their activity, and the information that they share with friends.

And, a Business Week article on this topic said “Under the new system, marketers also will be able to create brand pages where users can view related media, review products or services, add items they like to their personal pages, and become friends, or “fans,” of the brand—and even make purchases.” Of course, these activities would show up in the users regular feeds to their friends - which many feel violates privacy.

I think the real controversy in this case is how much personal information marketers are given. The Business Week article suggests that the most vulnerable group are those young members who might not realize how much personal information they’re sharing, or where it will end up.

Personally, I’m torn. At first I thought ”I’ve already learned to cope with the ads in Gmail”, which use my personal conversations to fuel ad selections. How different is this? I suppose I also think that if I use this product for free, I shouldn’t mind being advertised to (as with Gmail). Futhermore, if I’m going to be advertised to, at least this new ad platform has the potential to make those ads relevant to my interests.

To gain some perspective, I asked Dan Dooley what he thought. His impression (in part) was that Facebook might have been wise to put more controls around the free distribution of user behaviors for the profit of advertisers.  I do get what he’s saying. With no restraints it’s easy to see how, for example, men who meet certain criteria could start seeing Viagra ads in their ad feeds, even though they never suggested an interest.

I’d love to hear everyone’s thoughts on this.

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Best Fake Steve Jobs Quote Ever

By Jeff Hilimire on Friday, October 19th, 2007

I often site other blogs in my posts but never have I really just copied someone else’s post.  But one of my new favorite blogs (thanks to Tomer for showing it to me), Social Media Today, had a recent post that beat me to the punch on pointing out what has to be the best Fake Steve Jobs quote ever.  Thanks SMT:

“And I’m getting involved too with weekly code reviews. Not that I can read code, because I can’t. But I know how code should look on a screen. Which frankly I think is way more important.”

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